Privacy Statement

At Spiritwood, we are dedicated to safeguarding your privacy and ensuring the security of your personal information. This Privacy Statement outlines how we collect, use, and protect your data when you interact with our website (www.spiritwood.co.uk) or engage with us through other channels. As stewards of your personal information, we act as data controllers, responsible for its proper handling and protection.

 

Contacting Us

 

For any inquiries regarding our Privacy Statement or your personal information, please reach out to us at hello@spiritwood.co.uk.

 

What Personal Information We Collect

 

Personal information refers to any data that identifies an individual.
We may collect the following information from you:

 

- Name

- Telephone number

- Email address

- IP address (which may be used to derive your approximate location)

 

How We Collect Your Information

 

We collect your personal information through various channels, including:

 

- Website engagement: When you fill out a contact form

- Direct Communication: When you provide us with your contact details, such as your email address for newsletter subscriptions.

- Website Optimization: Through the use of cookies, pixel tags, and analytics tools to enhance your browsing experience and monitor website performance.

 

Why We Collect Your Information

 

We collect your information to:

 

- Fulfill your requests and provide customer service

- Respond to inquiries and feedback

- Optimize website performance and user experience

 

How Long We Retain Your Information

 

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, in accordance with applicable laws and regulations.

 

Who Has Access to Your Information

 

We do not sell or rent your personal information to third parties. However, we may disclose it to trusted service providers for specific purposes, ensuring they adhere to strict data security standards. We also share email addresses within our team.

 

Other Uses and Disclosures

 

We may use and disclose your personal information to comply with legal obligations, cooperate with authorities, protect our rights, or in the event of a business transaction.

 

Exercising Your Rights

 

You have the right to access, correct, update, or delete your personal information. To do so, please contact us at hello@spiritwood.co.uk.

 

Securing Your Information

 

We employ reasonable measures to protect your personal information, although no system is entirely immune to security breaches. If you suspect any unauthorized access, please notify us immediately.

 

Transferring Personal Information

 

We may transfer your information to countries outside the UK, ensuring adequate data protection measures are in place.

 

Links to Other Websites

 

Our Privacy Statement applies solely to our website. We are not responsible for the privacy practices of external sites.

 

Changes to the privacy policy

 

We regularly review and update our Privacy Statement to reflect business needs and legal requirements. Any material changes will be communicated to you.

 

For any questions or concerns regarding your privacy, please contact us at hello@spiritwood.co.uk.